Important customer information

Return of goods / Right of Withdrawal

We want you to be satisfied with your purchases from us but if you are not entirely satisfied please return the item(s) concerned within 14 days of receipt. The returned goods must be in pristine condition and be in the original packaging, accompanied with your contact details and receipt/order confirmation. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt, however return costs will not be refunded. Refunds (including the initial delivery charge on original order) will be made on receipt of returned goods (or a replacement will be sent if preferred). If returning items, please inform us of this via email at:

Should your goods be received in a damaged state or with parts missing, please return the goods to the address below and a full refund (or replacement if preferred) will be given. Please also provide details of the problem via email at:

Returns address:

Sheena Rogers Designs

32 Rockstone Way



CT12 6NQ